FAQ ServerPass

  • CSR - Certificate Signing Request
    • Why are my request placed by the Windows Server SAN entries are not recognized?
    • What is a CSR / server certificate request?
    • What is the minimum key length (bit length) for the certificate request?
    • What details are needed to create a request in the server and what is the function of specifying the Common Name here?
    • What characters are not permitted when creating a server certificate request?
    • Where can I find instructions on generating requests?
  • General questions
    • How do I appoint a SAN/UCC certificate and is there a special request required?
    • What does the update mean from 01.01.2013 for the exhibition of certificates SSL/TLS?
    • Does JavaScript have to be activated in the browser in order to be able to access TeleSec ServerPass ordering pages?
    • Does T-Systems issue SSL certificates with wildcards (placeholders)?
    • How long is the TeleSec ServerPass valid?
    • How long after registration do I receive access to the customer portal?
    • Where can I find the service password which, for example, is required for extending or revoking a certificate?
  • GT&C and CP/CPS
  • Re-certification / Renewal / Re-issue
    • How do I recognise, whether a certificate uses the SHA1 hashing algorithm?
    • How do I migrate an existing SHA-1 certificate into a SHA-256 certificate using Re-Issue?
    • Where can I find the menu item Renew Certificate on your website?
    • From when is the renewed certificate valid?
    • What is to be done if the validity of the certificate expires?
    • Can a re-certification be created in a web server?
    • What is renewal?
  • Documents and forms
    • What documents are required for ordering?
  • Root CA and CA certificates
    • The current root certificate “Baltimore CyberTrust Root” is not displayed in my client. What could be the problem?
    • In which applications and operating systems are the TeleSec ServerPass root certificates implemented?
    • Where are the root CA and CA certificates located?
  • Loss/compromise of the private key / certificate
  • Questions on the customer portal
  • Other questions
    • Is certification of an IP address also possible?
    • I need the certificate in PKCS7 format, what can I do?
    • Which key lengths are certified by T-Systems?
    • How can the validity of SSL ServerPass be checked?

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